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Terms and Conditions

ponnobithi, a one-stop digital marketplace, promotes promising MSMEs that provide high-quality goods at affordable prices. It is an initiative of B-SkillFUL, Swissontact, supported by the Embassy of Switzerland and implemented by LightCastle Partners. 


ponnobithi aims to promote "Made in Bangladesh" and give comprehensive details about local products by connecting customers to local manufacturing organizations in Bangladesh. The basic guidelines for using our site are described on this page. You agree to abide by and be bound by the terms outlined below by using Please refrain from using this site if you do not agree with these terms. Your use of this site binds you to the following terms:


ponnobithi reserves the right to make changes to this agreement at any moment, therefore you should check this page from time to time for updates. If you have any queries about any of our policies, please contact us.

1. Product Specifications


i. Handcrafted


Although every effort is made to ensure a very accurate match, but as some of the products here are handcrafted, we cannot guarantee that the product you see online and the product you purchase will be exactly the same.


ii. Product Availability


Please be aware that ponnobithi primarily serves as a mediator to match buyers and sellers online, and organize work orders, and almost every product has a minimum ordering threshold. We only have a limited amount of inventory on hand, which is utilized for sample showing and small transactions. Please call us between 9 a.m. to 5 p.m. Bangladesh standard time if you have any inquiries about the availability of a specific product.


iii. Colors


Every effort has been taken to accurately represent each product's color on the website. However, we cannot guarantee that the color you see on your computer, laptop, tablet, or handheld device will be entirely accurate due to display variations.


iv. Pricing


ponnobithi has the right to refuse or cancel any orders placed for products listed at an inaccurate price if the error is the result of a system error, a typographical error, or an error in pricing information.


Taxes as required by Bangladeshi legislation are included in the cost of all of our products and services.


v. Shipping and Processing Fees


Product Prices are exclusive of delivery costs, and your shipping cost will vary subject to location and order size. 


As part of ponnobithi's terms and conditions, please read our shipping policy and return policy for your convenience.


2. Disclaimer of Inaccuracy


Occasionally, information on our website or in our newsletter may contain typographical or other mistakes that might affect how things are described, how much they cost, and when they're available. ponnobithi maintains the right to change or update information at any time without prior notice and to rectify any errors, inaccuracies, or omissions (including after you have submitted your order).


3. Legal Information


ponnobithi exclusively owns and runs this website. Unless otherwise stated, ponnobithi owns, controls, or has permission to use all designs and information displayed on, including navigational buttons and pictures, logos, artwork, icons, graphics, photographs, text, and other intellectual property that are owned, maintained, or licensed by ponnobithi. The entirety of this website is shielded by applicable trade regulations, copyright laws from Bangladesh, and worldwide copyright laws. All rights, titles, and interests throughout the world are reserved.

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